This discussion topic has been answered Discussion topic: Engineer appointment postponed

This message was authored by: JD103 · ‎15 Jul 2025

I had an appointment for an engineer to come round between 8am-1pm. No one came so I called Sky who said our appointment had been postponed but couldn't tell us when it was changed to.

How do I find out?

Sky have my number and email address to contact me if they needed to but they didn't,

This message was authored by: Daniel0210 · ‎15 Jul 2025

@JD103

If it was an Openreach engineer rather than a Sky engineer then Openreach update their ISPs overnight so Sky may know more tomorrow.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: Daniel0210 · ‎15 Jul 2025

@JD103

If it was an Openreach engineer rather than a Sky engineer then Openreach update their ISPs overnight so Sky may know more tomorrow.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

This discussion topic has been answered Discussion topic: Engineer appointment postponed

Engineer appointment postponed

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