Email address

[Jade136]

Hi Ive ordered broadband and sky tv today but my email address is still linked to my old sky ID. Ive been on the phone for an hour trying to get this resolved and they keep transfering me to different people and no ones knows what they are doing 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147