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Discussion topic: Edgardo Jarquin

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This message was authored by: Edgar2

Edgardo Jarquin

Hello, I need help. I have tried to contact someone from Sky but they have not solved my problem, the problem is that I am arriving at a new house and I have hired Sky. I have already received the box that distributes the Internet, the Rauter, but here in the house there is no optical connection box to power my internet box. I need some agent to come to my house to install an optical box to be able to have internet.

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This message was authored by: GD1

Re: Edgardo Jarquin

Posted by a Superuser, not a Sky employee. Find out more

@Edgar2  You will need to cal Sky if the activation date has passed.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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