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Discussion topic: Drops out, virtually the same time everyday

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This message was authored by: Daniel+live

Drops out, virtually the same time everyday

I'm losing my broadband every day, for less than a second (!), and it always seems to be the same time. 7.30am (ish ) and again around 10.00am. I've checked connection on Sky, but it says all OK.

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This message was authored by: Chrisee

Re: Drops out, virtually the same time everyday

Posted by a Superuser, not a Sky employee. Find out more

@Daniel+live if you have a partial fibre line interference from an electrical device switching on or off can cause a brief loss on connectivity. This used to be a common issue with Christmas lights but less so these days withthe use  leds and solid state electronics. While it could be a device outside your home it is more likely something switching on of off in your home and briefly sparking.

 

Full fibre services are not affected by this type of interference 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Daniel+live

Re: Drops out, virtually the same time everyday

Thanks for this, but I do have full fibre.

This message was authored by: Chrisee

Re: Drops out, virtually the same time everyday

Posted by a Superuser, not a Sky employee. Find out more

@Daniel+live in which case it is difficult to explain. Do the indicator lights on your hub change when you lose connectivity. The hub renegotiates the server lease periodically but that is a background activity and should not causeca noticeable break. If it affects WiFi it could be interference of the type mentioned n]but it is fairly unlikely.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: JimM1

Re: Drops out, virtually the same time everyday

@Daniel+live What are you using to confirm the times off the drop out's that you are seeing?

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