Drops In Connection

[Scott+Keene]

Hi,

My wife and I work from home and most of the time, the connection is fine, and fast.  But on video/audio calls it occasionally drops, briefly for a second or two, then comes back.  COuld this be a connection issue, or WifI (booster etc)?

[Batuyu]

We are experiencing persistent freezing on Teams most noticeably, does anyone have any tips to fix this!

[jamesn123]

Hi @Scott+Keene 

Please post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...