0

Discussion topic: Drops In Connection

Reply
This message was authored by Scott+Keene This message was authored by: Scott+Keene

Drops In Connection

Hi,

 

My wife and I work from home and most of the time, the connection is fine, and fast.  But on video/audio calls it occasionally drops, briefly for a second or two, then comes back.  COuld this be a connection issue, or WifI (booster etc)?

Reply

All Replies

This message was authored by Batuyu This message was authored by: Batuyu

Re: Drops In Connection

We are experiencing persistent freezing on Teams most noticeably, does anyone have any tips to fix this!

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Drops In Connection

Posted by a Superuser, not a Sky employee. Find out more

Hi @Scott+Keene 

Please post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion