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Discussion topic: Dropping and no connections

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This message was authored by Chloe+Mo This message was authored by: Chloe+Mo

Dropping and no connections

Hi all,

 

I know I need to ring sky but rather do it during the day.  

Sky broadband keeps dropping and losing connection, WiFi is horribly slow, and drops out also. 

Just now sky is saying no connection yet all lights are on. Reset a couple of times and gone through the tech processes. Nothing. 

it's becoming very annoying. 

Might be coincidence but BT where working on their overheards recently and coincides with these issues. 

The sky app says everything is ok but it's not. 

Any ideas guys?

 

thank you