Discussion topic: Drop outs

This message was authored by: Dylan1460 · ‎29 Mar 2024

Right this has been happening rhe last 4 t9 5 weekends now multiple drop outs

This message was authored by: cookiemonsteruk · ‎29 Mar 2024

Could you post your hub stats as shown below

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Highlinder · ‎29 Mar 2024

@Dylan1460 First off you are not talking to Sky. This is a customer to customer based forum.

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

Discussion topic: Drop outs

Drop outs

All Replies

Re: Drop outs

Re: Drop outs

Was this discussion not helpful?

Search Sky Community

Start a new discussion