0

Discussion topic: Poor internet speed

Reply
Avatar for Montronix
Level 1 icon
What's this?
This message was authored by: Montronix

Message posted on ‎29 Mar 2024 05:45 PM

Poor internet speed

Again I'm Making a complaint about the WiFi internet speed and connection. Since changing from BT to Sky to connection is awful. The WiFi when tested on a third party tester ie Speedtest the speed is rubbish to what I should be getting. 
the Sky router has already been changed so it's not a router issue. Please arrange for a engineer to attend and sort otherwise I will be cancelling the connection. 

Report post
Post 1 of 2
257 Views
0 Likes
Reply
Reply

All Replies

Avatar for cookiemonsteruk
Level 16 icon
What's this?
Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎29 Mar 2024 05:51 PM

Re: Poor internet speed

Posted by a Superuser, not a Sky employee. Find out more

@Montronix 

 

Can you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
Report post
Post 2 of 2
255 Views
0 Likes
Reply
Reply