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Discussion topic: Superfast Broadband more like Super slow Broadband

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This message was authored by josam This message was authored by: josam

Superfast Broadband more like Super slow Broadband

Broadbrand is not at speed acceptable for usage and WIFI just kicks me off tablet and phone...... Have done checks says all is good but it is un usable

 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Superfast Broadband more like Super slow Broadband

Posted by a Superuser, not a Sky employee. Find out more

@josam Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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josam
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This message was authored by josam This message was authored by: josam

Re: Superfast Broadband more like Super slow Broadband

Router Statistics
System Up Time: 541:01:28

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 60506897 81603472 0 27929 1366789 134:12:01 LAN Up 33142475 11382355 41 78446 16068 541:01:28 WLAN (2.4 GHz) Up 105680111 156381625 2955 27993 8613 540:59:02 WLAN (5 GHz) Up 375843919 211956871 0 0 0 540:58:52


Broadband Link Downstream Upstream Connection Speed (Kbps) 79999 20000 Line Attenuation (dB) DS1:6.1    DS2:12.4    DS3:18.6 US0:2.0    US1:9.0    US2:13.3 Noise Margin (dB) DS1:20.4    DS2:20.8    DS3:20.8 US0:10.6    US1:11.0    US2:11.0
Poll Interval:
Seconds (at least 3s): 
This message was authored by Highlinder This message was authored by: Highlinder

Re: Superfast Broadband more like Super slow Broadband

Posted by a Superuser, not a Sky employee. Find out more

@josam  How many devices do you have running on Wi-Fi at anyone time? Is there a lot of Wi-Fi networks around you at anyone time also?

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