@Lucialupo if you run the connection test in the My Sky app by clicking on the broadband test it will tell you the current speed and recent f=history. If these are approaching the minimum spedd for your line the app should offer to book an engineer to check the line.
=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
