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This discussion topic has been answered Discussion topic: FTTP build coming to my area next month.

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Message posted on ‎22 Oct 2024 12:34 PM

FTTP build coming to my area next month.

Sorry if this is a stupid question.

 

How does the order process work for a current Sky Broadband customer? 

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This message was authored by: Highlinder Answer

Message posted on ‎22 Oct 2024 12:36 PM

Re: FTTP build coming to my area next month.

Posted by a Superuser, not a Sky employee. Find out more

@Boolee  When you can see that it is available to order you order it just like anything else. This should not change your end date of your minimum term contract with Sky. But you might have to wait a number of weeks for the database to catch up until you are able to order FTTP.

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Avatar for Highlinder
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This message was authored by: Highlinder Answer

Message posted on ‎22 Oct 2024 12:36 PM

Re: FTTP build coming to my area next month.

Posted by a Superuser, not a Sky employee. Find out more

@Boolee  When you can see that it is available to order you order it just like anything else. This should not change your end date of your minimum term contract with Sky. But you might have to wait a number of weeks for the database to catch up until you are able to order FTTP.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: Boolee

Message posted on ‎22 Oct 2024 12:41 PM

Re: FTTP build coming to my area next month.

Thanks, so I will eventually be able to order it through the Sky App and not via Openreach? 

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Message posted on ‎22 Oct 2024 12:46 PM

Re: FTTP build coming to my area next month.

Posted by a Superuser, not a Sky employee. Find out more

@Boolee 

 

Call sky directly

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

 

Or via your my sky app or sky.com account

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