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Discussion topic: Door Bell not calling phone

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This message was authored by Andy+Wilson+49 This message was authored by: Andy+Wilson+49

Door Bell not calling phone

Eufy Video Doorbell 1080p (Battery-Powered) not ringing phone when visitor presses bell push after Sky sent a new fibre router, worked on previous router for copper wire.

 


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Andy+Wilson+49
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This message was authored by Andy+Wilson+49 This message was authored by: Andy+Wilson+49 Answer

Re: Door Bell not calling phone

Thanks for the reply, I did not need to reconnect because I have a mesh set up and the wifi on the router is off with ethernet to the first node of the mesh. I now have a solution, the ringtone I was using to signal a door bell press on the phone had become corrupted, selecting a different ringtone for the app restored the functionality so the fact that the failure followed a change of router was just coincidence. Thanks for trying to help and to anyone else who took the time to read my problem.

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