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Discussion topic: Dogs chewed cables

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This message was authored by welshy06 This message was authored by: welshy06

Dogs chewed cables

Hi, my dog has chewed all the cables for my broadband router/hub including the plug. Will sky send me out new wires or can I go to a shop to buy them all? Thanks

 


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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Dogs chewed cables

Posted by a Superuser, not a Sky employee. Find out more

@welshy06 if the dog has damaged the power cable Sky will need to send you a new hub and you send back the old one - they dont do spares. If its only the cable to the phone socket you can buy those locally.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by Chrisee This message was authored by: Chrisee Answer

Re: Dogs chewed cables

Posted by a Superuser, not a Sky employee. Find out more

@welshy06 if the dog has damaged the power cable Sky will need to send you a new hub and you send back the old one - they dont do spares. If its only the cable to the phone socket you can buy those locally.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
welshy06
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This message was authored by welshy06 This message was authored by: welshy06

Re: Dogs chewed cables

Thank you. Order a new one.

This message was authored by Highlinder This message was authored by: Highlinder

Re: Dogs chewed cables

Posted by a Superuser, not a Sky employee. Find out more

@welshy06  Did you call Sky to get them to send you out a new router?

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