21 Sep 2023 08:03 AM
Hi, my dog has chewed all the cables for my broadband router/hub including the plug. Will sky send me out new wires or can I go to a shop to buy them all? Thanks
21 Sep 2023 08:10 AM
Posted by a Superuser, not a Sky employee. Find out more@welshy06 if the dog has damaged the power cable Sky will need to send you a new hub and you send back the old one - they dont do spares. If its only the cable to the phone socket you can buy those locally.
21 Sep 2023 08:10 AM
Posted by a Superuser, not a Sky employee. Find out more@welshy06 if the dog has damaged the power cable Sky will need to send you a new hub and you send back the old one - they dont do spares. If its only the cable to the phone socket you can buy those locally.
23 Sep 2023 02:45 PM
Thank you. Order a new one.
23 Sep 2023 04:31 PM
Posted by a Superuser, not a Sky employee. Find out more@welshy06 Did you call Sky to get them to send you out a new router?
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