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Discussion topic: Does the sky router go into eco mode overnight? - No Alexa connection in the morning

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Message posted on ‎08 Mar 2024 05:43 PM

Does the sky router go into eco mode overnight? - No Alexa connection in the morning

We have bulbs and plugs connected to Alexa. Recently when we wake around 6am the bulbs etc... aren't connected then they are connected when we leave home at around 6:30am. It's as though there's no internet connection overnight hence they aren't working. This has been happening for around the last 4 or 5 weeks. Everything was working fine before. 
Any ideas anybody please 

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Message posted on ‎08 Mar 2024 05:46 PM

Re: Does the sky router go into eco mode overnight? - No Alexa connection in the morning

Posted by a Superuser, not a Sky employee. Find out more

@Roberto69 

 

The hub itself has eco ethernet which shouldn't afffct wifi IoT devices

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This message was authored by: cookiemonsteruk

Message posted on ‎08 Mar 2024 05:51 PM

Re: Does the sky router go into eco mode overnight? - No Alexa connection in the morning

Posted by a Superuser, not a Sky employee. Find out more

@Roberto69 

 

However sky q tv does have eco mode as well and can shut down wifi between 12:45-05:45 in the morning

 

To switch off eco mode on the sky q tv 

 

https://www.sky.com/help/articles/using-the-standby-settings

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
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This message was authored by: Roberto69

Message posted on ‎08 Mar 2024 07:21 PM

Re: Does the sky router go into eco mode overnight? - No Alexa connection in the morning

Thank you - I checked my settings and it's set at 'none'. I set it to active and then back to none. I'll see if this helps

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