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Discussion topic: Does anyone in London still have internet down.?

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This message was authored by: Rogerdat

Does anyone in London still have internet down.?

No more red light flashing on open-reach still Internet is down. 😓

sky website service checker says no issue in your areas. 

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This message was authored by: Jillls

Re: Does anyone in London still have internet down.?

I'm London outskirts in Amersham. System checker says it's ok. Been off for about 1hr.

chat bot was useless. It kept asking which room it was slow in. I kept telling it it wasn't working but it didn't understand. 

This message was authored by: Mix0182

Re: Does anyone in London still have internet down.?

Mines gone out in bexley yet again. Not sure how long for, just got in and nothings working at 1:17am.
This message was authored by: caesarome

Re: Does anyone in London still have internet down.?

Posted by a Superuser, not a Sky employee. Find out more

@Mix0182 @Rogerdat @Jillls 

When it is down after midnight to around 6am then it could be overnight maintenance taking place.

 

If it still down later then the first thing to check is this link to see if there are any outages in your area, it doesn't always pick up issues straight away so it might be worth trying again later if this is the case:
https://www.sky.com/servicechecker


If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start

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