Discussion topic: WiFi not working
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Message posted on 21 Nov 2025 12:35 AM
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WiFi not working
WiFi stopped working, red light on hub (voice)
red light on open reach box (LOS)
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Message posted on 21 Nov 2025 12:40 AM
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Re: WiFi not working
i'm the same and not to sure why. have tried turning it off and back on again but that didn't seem to help
Message posted on 21 Nov 2025 12:41 AM
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Re: WiFi not working
I think a lot of us are having the same issue
Message posted on 21 Nov 2025 12:44 AM
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Re: WiFi not working
Sky say no problem in my area, EH17, but I have no connection to the internet. Tried off/on and now router is flashing green light
Message posted on 21 Nov 2025 12:47 AM
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Re: WiFi not working
I'm back on now
Message posted on 21 Nov 2025 12:47 AM
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Re: WiFi not working
It's all back up and running again guys
Message posted on 21 Nov 2025 01:25 AM
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Re: WiFi not working
Message posted on 21 Nov 2025 05:39 AM
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Re: WiFi not working
When it is down after midnight to around 6am then it could be overnight maintenance taking place.
If it still down later then the first thing to check is this link to see if there are any outages in your area, it doesn't always pick up issues straight away so it might be worth trying again later if this is the case:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
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