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Discussion topic: Does a new hub change my contract?

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This message was authored by phrobr This message was authored by: phrobr

Does a new hub change my contract?

I have received an email to say that my SKY hub needs replacing and this seems to check out on the SKY website.  For people who have already exchanged hubs can you tell me if it was straightforward and did you have to make a new contract with SKY?  My curent contract price, with SKY, is very good and I do not want to change it.  Thanks in advance.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Does a new hub change my contract?

Posted by a Superuser, not a Sky employee. Find out more

@phrobr wrote:

I have received an email to say that my SKY hub needs replacing and this seems to check out on the SKY website.  For people who have already exchanged hubs can you tell me if it was straightforward and did you have to make a new contract with SKY?  My curent contract price, with SKY, is very good and I do not want to change it.  Thanks in advance.


It's a hub change, not a change to your contract.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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