21 Sep 2022 06:42 PM
I've just signed up for Sky broadband, as my EE bill was getting silly.
Of course, having found out I'm leaving, EE have just made me a very good offer on BB and calls.
They have offered me nearly the same price as Sky BB only, but with evening and weekend calls thrown in.
What are the chances that Sky would match that offer?
Cheers
21 Sep 2022 07:20 PM
Posted by a Superuser, not a Sky employee. Find out more@DajocaIf you have time still before your move to Sky, then you can take the offer that EE is giving you. But if you want to talk about what Sky is giving you and see if they will match it that is something you will have to take up with Sky.
21 Sep 2022 08:31 PM
Thank you.
As a newbie, I wasn't sure if the Sky staff monitored this forum.
I have tried the online virtual assistant, but can only get the automated responses, not the real person that I engaged with before signing up.
21 Sep 2022 08:41 PM
Posted by a Superuser, not a Sky employee. Find out moreAny staff that are on the forum, as far as I know won't be able to negotiate pricing for you. Give Sky a call, the number is 0333-759-1583,
if you're in ROI, the number is 08-18-50-019-2.
When calling, ignore the message at the beginning and stay on the phone as long as you can. If the system sends a text message and asks you to hang up, don't.
If asked for the reason of the call, just say speak to advisor or cancel, nothing else. Finally you should be put in the queue for an advisor.
21 Sep 2022 09:09 PM
Thank you for the help.
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