Dodgy WiFi

[staceyh1985]

For over two weeks now my broadband has been cutting out and disconnecting several times and hour I refuse to pay for a service I'm not receiving I want this issue fixed

[Tom-W19]

Hi @staceyh1985 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @staceyh1985 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[staceyh1985]

I couldn't reply as my internet isn't working properly and I can't stay online with mobile data as I only get so much to use