@Dima1 Your not contacting Sky Customer servioces, requests to "resolve this as soon as possible" have zero affect here.
No one here knows who you are, where you are or of there are any issues where you live. Have you done the tests here? https://www.sky.com/help/home/broadband/connecting-to-my-broadband/trouble-connecting/no-connection-...
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
