2

This discussion topic has been answered Discussion topic: Devivery

Reply
This message was authored by: Cammy6

Devivery

Hi I was wondering when my broadband would be delivered 


Best Answers
This message was authored by: Daniel0210 Answer

Re: Devivery

Posted by a Superuser, not a Sky employee. Find out more

@Cammy6 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

Hubs for new activations are normally dispatched via Royal Mail to arrive a few days prior to the activation date. Once sent out you can usually track its progress.

 

The postie will usually leave it hidden if no one is in. You shouldn't need to sign for it. The postie should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Daniel0210 Answer

Re: Devivery

Posted by a Superuser, not a Sky employee. Find out more

@Cammy6 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

Hubs for new activations are normally dispatched via Royal Mail to arrive a few days prior to the activation date. Once sent out you can usually track its progress.

 

The postie will usually leave it hidden if no one is in. You shouldn't need to sign for it. The postie should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

Did this answer not help you?

This message was authored by: GD1

Re: Devivery

Posted by a Superuser, not a Sky employee. Find out more

@Cammy6  You should have an email giving you an Installation date.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Reply
Answered - Go to Answer