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Discussion topic: Devices will not connect

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This message was authored by Markp159 This message was authored by: Markp159

Devices will not connect

The Wi-Fi has dropped off most of our devices (apart from one iPad). Going into Wi-Fi settings, it asks for the password and then says it is incorrect. Checking in router settings, password has not changed. Have rebooted everything but no joy. Ideas welcome


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Markp159
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This message was authored by Markp159 This message was authored by: Markp159 Answer

Re: Devices will not connect

Thanks for the advice. Further looking seemed to have the sky q box as the problem. A restart if this seems to have solved the problem

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Devices will not connect

Posted by a Superuser, not a Sky employee. Find out more

@Markp159  If you have already tried re-setting the router. Find that adding one character to the Wi-Fi password and then saving the settings to see if the devices will connect with the new password.

 

If it does not work, the router can be re-set and the old password is still there.

If someone has helped give them Like.

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Markp159
Topic Author
This message was authored by Markp159 This message was authored by: Markp159 Answer

Re: Devices will not connect

Thanks for the advice. Further looking seemed to have the sky q box as the problem. A restart if this seems to have solved the problem

This message was authored by Highlinder This message was authored by: Highlinder

Re: Devices will not connect

Posted by a Superuser, not a Sky employee. Find out more

@Markp159  So have you been able to connect all your devices up to your home network?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Markp159
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This message was authored by Markp159 This message was authored by: Markp159

Re: Devices will not connect

Yes, everything seems to be working now

This message was authored by Ashbash53 This message was authored by: Ashbash53

Re: Devices will not connect

devices not connecting tried everythin still says wrong pasword but tv is connecedhelp!

 

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