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Discussion topic: Devices can’t find router

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This message was authored by: Holli5

Devices can’t find router

Hi,

 

I've done all the checks and apparently everything is corrected correctly with the test. I just can't seem to find the WiFi name on any device. This includes 2 phones, laptop and a firestick. 

I've turned on and off etc. 

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This message was authored by: Chrisee

Re: Devices can’t find router

Posted by a Superuser, not a Sky employee. Find out more

@Holli5 tryva full reset which usually works butvyou wil lose any settings you have. 

on the black hub press and hold in the reset pin until the power led blinks which takes 20 seconds.

 

on the white hubs press and hold in the wps button until the led starts flahing green quickly and release.

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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