Discussion topic: Delayed broadband 3 times
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Message posted on 22 Dec 2023 10:49 AM
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Delayed broadband 3 times
I've had 3x different text messages saying my broadband at my new property has been delayed. The whole reason I chose to go with sky and not move with my old supplier was because they gave an installation date of 28th. I have now been told my next update will be 8th Jan.
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Message posted on 22 Dec 2023 11:30 AM
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Re: Delayed broadband 3 times
@Amytilly wrote:
The whole reason I chose to go with sky and not move with my old supplier was because they gave an installation date of 28th. I have now been told my next update will be 8th Jan.
Unfortunately no ISP can actually guarantee a date, particularly at this time of year and where any physical work is required (such as FTTP provisioning)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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