Discussion topic: Delay broadband installation

This message was authored by: Mollie5 · ‎04 Jun 2024

I have booked my broadband to be installed on June 17th, I have been told that my moving in date to this house has been delayed. Please can this broad band be put on hold or cancelled as I'm unsure of a new

date.

This message was authored by: cookiemonsteruk · ‎04 Jun 2024

@Mollie5

You should be able to reschedule the installation using your my sky app->my orders if the account has been set up

Or call sky

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

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This message was authored by: Daniel0210 · ‎04 Jun 2024

@Mollie5

You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services by posting on here. You'll need to contact Sky to discuss rescheduling or cancelling.

(Your duplicate thread has been removed).

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Delay broadband installation

Delay broadband installation

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