Discussion topic: Declining wi-fi quality

This message was authored by: AndyRW1 · ‎24 Oct 2024

My wife and I work from home and spend alot of our time on MS Teams video calls. Over the past few weeks the quality of our lines has declined. Something has happened but all tests for broadband, internet speed, wifi show that everything is OK.

Help!!

This message was authored by: Highlinder · ‎24 Oct 2024

@AndyRW1 black or white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: AndyRW1 · ‎24 Oct 2024

It's a black router.

This message was authored by: Chrisee · ‎24 Oct 2024

@AndyRW1 using WiFi for video conferencing is always a poor second best to Ethernet cables. Its worth re-startingbthe hub as that will make it find tge least congested wifi channel which may help for a while but reallybthe solution is to get better wifi kit either as part of Sky's add-on WiFi Max bundle or buy your own.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Declining wi-fi quality

Declining wi-fi quality

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