Declining wi-fi quality

[AndyRW1]

My wife and I work from home and spend alot of our time on MS Teams video calls. Over the past few weeks the quality of our lines has declined. Something has happened but all tests  for broadband, internet speed, wifi show that everything is OK.

Help!! 

[Highlinder]

@AndyRW1  black or white router from Sky?

[AndyRW1]

It's a black router. 

[Chrisee]

@AndyRW1 using WiFi for video conferencing is always a poor second best to Ethernet cables. Its worth re-startingbthe hub as that will make it find tge least congested wifi channel which may help for a while but reallybthe solution is to get better wifi kit either as part of Sky's add-on WiFi Max bundle or buy your own.