Deadzone in my office

[stokes32]

I am having issues with my sky hub. I have it in my office where i do all my work and on random days the wifi speed just completely falls off a cliff making it unuseable in the office. Itll continue to work everywhere else in the house apart from that room. It is particularly bad with my laptop, but i know its not a laptop issue as it works as soon as i come downstairs. I have tried moving the hub and that sometimes works but just seems to be completely random. It is starting to effect my ability to conduct my work and i will have to move providers unless i can resolve it. Any suggestions?

[Tom-W19]

Hi @stokes32 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147