05 Oct 2023 10:27 PM
There's been a small flood in my living room because of the radiator, the water went inside the broadband hub and the BT small, white box . Since then, we haven't had any Internet connection. Please someone help me, what can I do? Will sky and BT replace those items?
05 Oct 2023 11:22 PM
Posted by a Superuser, not a Sky employee. Find out more
@El419 wrote:
There's been a small flood in my living room because of the radiator, the water went inside the broadband hub and the BT small, white box . Since then, we haven't had any Internet connection. Please someone help me, what can I do? Will sky and BT replace those items?
@El419 you will need to contact Sky to have these replaced
You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag
05 Oct 2023 11:22 PM
Posted by a Superuser, not a Sky employee. Find out more
@El419 wrote:
There's been a small flood in my living room because of the radiator, the water went inside the broadband hub and the BT small, white box . Since then, we haven't had any Internet connection. Please someone help me, what can I do? Will sky and BT replace those items?
@El419 you will need to contact Sky to have these replaced
You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag
06 Oct 2023 07:08 AM
Thank you very much!
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion