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Discussion topic: Damaged Internal Phone Line Needs Replacing

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Phil4510
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This message was authored by Phil4510 This message was authored by: Phil4510

Damaged Internal Phone Line Needs Replacing

‎09 Sep 2024 12:46 PM

The main phone/internet wire inside the house is damaged and needs replacing, we still have a connection for now but unsue for how long. Is this an BT Openreach issue to resolve or do i go through Sky?

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TimmyBGood
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Superuser
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Re: Damaged Internal Phone Line Needs Replacing

‎09 Sep 2024 02:12 PM

Posted by a Superuser, not a Sky employee. Find out more

@Phil4510 

 

Through Sky: Openreach doesn't accept direct fault reports.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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TimmyBGood
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Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Damaged Internal Phone Line Needs Replacing

‎09 Sep 2024 02:12 PM

Posted by a Superuser, not a Sky employee. Find out more

@Phil4510 

 

Through Sky: Openreach doesn't accept direct fault reports.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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