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Discussion topic: Cut through fibre cable

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This message was authored by Hicksybaby This message was authored by: Hicksybaby

Cut through fibre cable

My Dad has just cut clean through the Broadband fibre cable at my property whilst trimming the bush outside.  What do I need to do to get it repaired?  

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Cut through fibre cable

Posted by a Superuser, not a Sky employee. Find out more

@Hicksybaby 

 

You'll need to log the fault with Sky and then wait for either Sky or Openreach to attend: realistically that's unlikely to be until next week.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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