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Discussion topic: Cut through fibre cable
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This message was authored by: Hicksybaby
Message posted on 18 Jul 2024 12:36 PM
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Cut through fibre cable
My Dad has just cut clean through the Broadband fibre cable at my property whilst trimming the bush outside. What do I need to do to get it repaired?
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 18 Jul 2024 12:52 PM
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Re: Cut through fibre cable
You'll need to log the fault with Sky and then wait for either Sky or Openreach to attend: realistically that's unlikely to be until next week.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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