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Discussion topic: Cut off from 3-9 pm

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This message was authored by: Pda1965

Cut off from 3-9 pm

Sky city off every day my service from 3-9 pm

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This message was authored by: Pda1965

Re: Cut off from 3-9 pm

Every they the cut off the service at the same time from 3-9 pm and they said I need I new router, Seriously 

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This message was authored by: Pda1965

Re: Cut off from 3-9 pm

The Customer Service is not exist, they answer drafts 

This message was authored by: GD1

Re: Cut off from 3-9 pm

Posted by a Superuser, not a Sky employee. Find out more

@Pda1965  I doubt Sky are cutting you off as you claim. There just would be any logical reason for them doing so.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Pda1965

Re: Cut off from 3-9 pm

They said no problems in your area and every day is at the same time, what do you think? 

This message was authored by: daveNOS

Re: Cut off from 3-9 pm

Posted by a Superuser, not a Sky employee. Find out more

@Pda1965 If it happens at the same time every day then it suggests something locally is interferring with your service, it doesn't mean that Sky are cutting you off, there would be no reason why they would do so.

This message was authored by: JimM1

Re: Cut off from 3-9 pm

@Pda1965 You should just post the url that you are trying to get to at those times, unless it is your whole broadband that is off between those periods....

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This message was authored by: Pda1965

Re: Cut off from 3-9 pm

It's completely cut off you cannot connect, the router is without internet 

This message was authored by: JimM1

Re: Cut off from 3-9 pm

@Pda1965 What hub do you have from sky, and what is also the service that you have purchased?

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This message was authored by: Pda1965

Re: Cut off from 3-9 pm

I don not think that this is relevant. The problem is suddenly is happening this week that every day at 3 till 9 I don't have any conexion, no internet, nothinat all and after that it's working nicely 

This message was authored by: JimM1

Re: Cut off from 3-9 pm

@Pda1965 Just call sky then!

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