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This message was authored by: Jeanette1980

Message posted on ‎21 Mar 2026 04:54 PM

Customer service number

Hi I just want a phone number to speak to an actual person not a robot ! 

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎21 Mar 2026 05:12 PM

Re: Customer service number

Posted by a Superuser, not a Sky employee. Find out more

@Jeanette1980 

All calls will start automated (aka 'the bot') which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎21 Mar 2026 04:56 PM

Re: Customer service number

Posted by a Superuser, not a Sky employee. Find out more

@Jeanette1980 

There is no magic number as like other companies you will have to get past the bot before you can get to talk to someone.

 

Having said that is your issue something we can help you with via here ?

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎21 Mar 2026 05:12 PM

Re: Customer service number

Posted by a Superuser, not a Sky employee. Find out more

@Jeanette1980 

All calls will start automated (aka 'the bot') which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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