2

This discussion topic has been answered Discussion topic: Customer service number

Reply
Answered - Go to Answer
Avatar for Jeanette1980
Level 0 icon
What's this?
This message was authored by: Jeanette1980

Message posted on ‎21 Mar 2026 04:54 PM

Customer service number

Hi I just want a phone number to speak to an actual person not a robot ! 

Report post
Post 1 of 3
664 Views
Reply
View answer in the context of this discussion

Best Answers
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎21 Mar 2026 05:12 PM

Re: Customer service number

Posted by a Superuser, not a Sky employee. Find out more

@Jeanette1980 

All calls will start automated (aka 'the bot') which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

View this Answer within the discussion

Report post
Post 3 of 3
649 Views
0 Likes
Reply

Did this answer not help you?
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎21 Mar 2026 04:56 PM

Re: Customer service number

Posted by a Superuser, not a Sky employee. Find out more

@Jeanette1980 

There is no magic number as like other companies you will have to get past the bot before you can get to talk to someone.

 

Having said that is your issue something we can help you with via here ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
660 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎21 Mar 2026 05:12 PM

Re: Customer service number

Posted by a Superuser, not a Sky employee. Find out more

@Jeanette1980 

All calls will start automated (aka 'the bot') which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Report post
Post 3 of 3
650 Views
0 Likes
Reply

Did this answer not help you?
Reply
Answered - Go to Answer