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Discussion topic: Customer service is terrible, How to cancel broadband installation?

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This message was authored by: DennisHoang

Customer service is terrible, How to cancel broadband installation?

 Hi,

 

How to cancel broadband installation, Try to call customer support but the call service is not even work to receive my inputting requests???

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This message was authored by: Chrisee

Re: Customer service is terrible, How to cancel broadband installation?

Posted by a Superuser, not a Sky employee. Find out more

@DennisHoang you will need to call to cancel. Sky's lines can get very busy and the IVR system can beca pain. Generally if you dont accept offers of texts etc you get through to a human. Oddly in surveys Sky's customer services beat almost all of their competitors but individual experience may vary. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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