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Discussion topic: Contract renewed

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This message was authored by Luwkey This message was authored by: Luwkey

Contract renewed

You guys frobbed me added charges illegally i fi ished my contract and you renewed it without my permission charged me two months I never used remove the charge or I leave I have sky mobile I've used 4 years laid on time everytime like my Web was I left cos sky Web is terrible but I honored my contract then left and these dogs renewed me without my permission so remove the charge or I seek legal action 

 


Moderator note: Changed title to reflect topic more.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Robbing dogs

Posted by a Superuser, not a Sky employee. Find out more

@Luwkey 

I'm afraid your rant is only to fellow Sky customers and not to Sky. Perhaps you'd like to provide some details as to

  • what service you cancelled (just Broadband/Talk)?
  • how you cancelled
  • did you receive an email from Sky acknowledging the cancellation 

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Kelsingra This message was authored by: Kelsingra

Re: Contract renewed

Posted by a Sky employee

Hey @Luwkey 

 

Welcome to the Sky Community! I'm sorry to hear that you have issues cancelling your Sky contract. 

 

I would suggest you to get in touch with our support teams. 

If you need to call and already have a Sky Mobile or a Sky Talk landline call free by dialling 150, or you can use:
https://www.sky.com/help/home 

UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.


Fanni

Community Moderator

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