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Discussion topic: Contact Details

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This message was authored by: Hugh8642

Contact Details

Can someone advise on the best number to phone Sky on to have my Master Socket moved within my property? I've found the website unhelpful in finding this information.

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This message was authored by: Chrisee

Re: Contact Details

Posted by a Superuser, not a Sky employee. Find out more

@Hugh8642 any Sky customer service number will connect you to their IVR system. If you use your Sky Talk line dual 150 which also works on a Sky Mobile and the call is free. Any customer servicecsgent should be able to handle your enquiry but as it can involve a cost you have to ordef over the phone chst etc wont normally work.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Hugh8642

Re: Contact Details

I should also say that I do not have a Sky phone line. 

This message was authored by: Daniel0210

Re: Contact Details

Posted by a Superuser, not a Sky employee. Find out more

@Hugh8642 
Then as suggested call Sky by dialling 150 (free) from your Sky Talk landline. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The forum filters don’t allow the posting of full phone numbers on here.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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