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Discussion topic: I can’t find my broadband on my sky app

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Avatar for Jaime7
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This message was authored by: Jaime7

Message posted on ‎19 May 2025 09:35 AM

I can’t find my broadband on my sky app

I don't know how to change my card information for the broadband when I can't see it on my billing on the my sky app could there be any reason for that 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎19 May 2025 10:18 AM

Re: I can’t find my broadband on my sky app

Posted by a Superuser, not a Sky employee. Find out more

@Jaime7 

Are you new to Sky Broadband and if so have you linked your account to your Sky ID as per this:

 

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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