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Discussion topic: Constant Wifi cut out

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This message was authored by: Jenny+lawrence

Message posted on ‎10 Nov 2024 10:46 AM

Constant Wifi cut out

Hello, our Internet cuts out around 10 plus times a day. We have had an engineer out but the problem is still persistent. The checks always come back okay.
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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎10 Nov 2024 01:37 PM

Re: Constant Wifi cut out

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@Jenny+lawrence  black or white router from Sky?

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This message was authored by: Jenny+lawrence

Message posted on ‎11 Nov 2024 01:49 PM

Re: Constant Wifi cut out

Black router (if that's the box that you mean)

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This message was authored by: Highlinder

Message posted on ‎11 Nov 2024 03:03 PM

Re: Constant Wifi cut out

Posted by a Superuser, not a Sky employee. Find out more

@Jenny+lawrence Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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