Connectivity issues

[Andrew2502]

We cannot get our phones or iPads connected to the internet 

[JimM1]

@Andrew2502 Links for all below! As you do not say where/what step you are with it, covered as much as possible!

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

sky connecting devices
https://www.sky.com/help/articles/connect-devices-to-broadband-start

Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a