Connection

[Gregor74]

I had an issue with connection my broadband. The box is buried in the ground and techcician said it needs civil to get to the box so they can connect the house . There seems to be no contact details to SKY to follow up. How can I follow up on the matter ? 

[GD1]

@Gregor74  You can only contact sky on the normal number published

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.