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Discussion topic: Connection

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Avatar for Judith+wetshi
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This message was authored by: Judith+wetshi

Message posted on ‎13 Mar 2025 06:04 AM

Connection

All the lights on my router are green, but my laptop and iPad won't connect. They just keep getting "unable to join the network" till now, nothing happened 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎13 Mar 2025 06:52 AM

Re: Connection

Posted by a Superuser, not a Sky employee. Find out more

@Judith+wetshi an early standard fault finding step is to reboot the hub and problem devices. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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