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Discussion topic: Connection wifi

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This message was authored by Pesal This message was authored by: Pesal

Connection wifi

Connection to the wifi keeps dropping and reconnecting. Done the broadband and wifi test and it says everything is fine. This has been happening for long time now. Few weeks before the issue was a external problem that needed a engineer but now there's no identification of any problems yet wifi connection keeps dropping which is a problem specially for important activities like work.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Connection wifi

Posted by a Superuser, not a Sky employee. Find out more

@Pesal Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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Pesal
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This message was authored by Pesal This message was authored by: Pesal

Re: Connection wifi

 Hi ive attached a screenshot. 

IMG_3531.jpeg

This message was authored by Highlinder This message was authored by: Highlinder

Re: Connection wifi

Posted by a Superuser, not a Sky employee. Find out more

@Pesal  What do you have connected to the router that connects via ethernet cable?

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Pesal
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This message was authored by Pesal This message was authored by: Pesal

Re: Connection wifi

IMG_3532.jpeg

Hi I've inserted some images that show this. 

IMG_3533.jpeg

This message was authored by Mark196 This message was authored by: Mark196

Re: Connection wifi

Mine is doing exactly the same. Just left plus net and never had this issue, ever since being with sky it drops out all the time. Pages take forever to load sometimes. Do the test and no issues found.

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