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Discussion topic: Connection to hub

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This message was authored by: Spookz69

Message posted on ‎08 Feb 2024 03:37 PM

Connection to hub

My connection to the hub stopped working a couple days ago been resetting hub and cable to hub  but nothing happening internet light on hub just flashes even after leaving it for 10mins

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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎08 Feb 2024 03:45 PM

Re: Connection to hub

Posted by a Superuser, not a Sky employee. Find out more

@Spookz69 

Have you tried running a line test in the My Sky app?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Spookz69

Message posted on ‎08 Feb 2024 03:49 PM

Re: Connection to hub

Yes says there a problem with your broadband 

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This message was authored by: jamesn123

Message posted on ‎08 Feb 2024 03:52 PM

Re: Connection to hub

Posted by a Superuser, not a Sky employee. Find out more

@Spookz69 

Does it give you an option to report it or book an engineer then?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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