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Discussion topic: Connection problem control panel to my home
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This message was authored by: Lee1510
Message posted on 10 Sep 2025 07:57 AM
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Connection problem control panel to my home
Hub green LED flashing slowly & no connection
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 10 Sep 2025 09:31 AM
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Re: Connection problem control panel to my home
@Lee1510 your Sky hub is either updating or someone pressed the WPS button. If the hub does not reconnect in few minutes unplug its power briefly and then allow to reboot. If it still doesnt reconnect run the service checker in the My Sky app over a mobile connection to che k if Sky know about the problem if they dont call them and report it.
More on what hub lights mean here https://www.sky.com/help/articles/hub-lights-explained-start
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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