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Discussion topic: Connection keeps dropping

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This message was authored by: nobody441

Connection keeps dropping

I find that my connection keeps dropping.

 

I.e. if I do pings things like this occur (IPs redacted)

 

64 bytes from xxx: icmp_seq=829 ttl=119 time=26.451 ms
64 bytes from xxx: icmp_seq=830 ttl=119 time=22.529 ms
64 bytes from xxx: icmp_seq=831 ttl=119 time=22.174 ms
Request timeout for icmp_seq 832
Request timeout for icmp_seq 833
Request timeout for icmp_seq 834

 

Then things start working again after a minute or two. Then it will drop out again.

The dropouts are particularly bad during weekdays.... It does not seem to be the wifi, as it happens for wired connections as well.

 

Any thoughts? I have a SkyHub SR101.

 

Thanks

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This message was authored by: Chrisee

Re: Connection keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@nobody441 whst happens to the leds on the hub when you lose connectivity? See https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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