Connection issues

[DMG7]

Since moving into my new flat with Sky WiFi I've had probables with internet connection on my phone and WiFi. Emails don't load fully, websites take ages to load and pages don't load the full content. As soon as turn the WiFi off on my phone for example everything works fine. Frustrating as I'm always having to turn it on and off. 

[Highlinder]

@DMG7 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...