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Discussion topic: Connection issues

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Avatar for Wanga
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This message was authored by: Wanga

Message posted on ‎27 Mar 2024 05:38 PM

Connection issues

The Internet is very slow and sometimes does not connect.

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Avatar for cookiemonsteruk
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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎27 Mar 2024 05:42 PM

Re: Connection issues

Posted by a Superuser, not a Sky employee. Find out more

@Wanga 

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎27 Mar 2024 08:05 PM

Re: Connection issues

Posted by a Superuser, not a Sky employee. Find out more

@Wanga Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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