Discussion topic: Connection issues

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This message was authored by Magda33

I can connect my mobile phone with router

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This message was authored by Highlinder

@Magda33What is your phone saying when you input the password for the Wi-Fi?

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This message was authored by Magda33

Hi, phone show me connected but it isn't work. Websides don't work. I think it is issuue in my area

This message was authored by Highlinder

@Magda33 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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